Your Planet Sustainable?Your Tribe Harmonious?Your Life Vibrant?
Future Proof Ideas since 2005, by Erwin van Lun

Trend observations, analysis and future predictions since 2005

Telefoongids introduces chat bot

Telefoongids.nl recently has started its beta version of its own chat bot, named Finnu. Who adds msn@detelefoongids.nl to his contact list in Windows Live Messenger (still consequently called by its old name, MSN Messenger) can search for companies, services and people in a typed dialogue, and call them in one click. Telefoongids is the first guidebook in the Netherlands working with a chat bot (tc, Dutch). Brands have more and more dialogues with their customers. Now through a typed dialogue on the computer, more and more often through Instant Messaging on the mobile phone, and after that we will be able to talk to Finnu. If Telefoongids becomes a social coaching brand we will say: "Finnu..." "Hi Erwin!"; "call John for me please"; and John will be called. No matter if John is on our contact list, or has to be found somewhere else: that doesn't matter to the consumer. As long as he gets called. This is a small step in that direction.

Categories

Archive

Twitter
RSS